Todays lifestyle is the Trading Name of Saanvi Technologies. We are a Contact Centre registered address at 2789 JMC, Subhash Nagar, Jammu, 180005 India.
Todays lifestyle is a data controller. We run marketing surveys on behalf of some leading UK brands to help them target their products and services better. We conduct marketing surveys by telephone. Today’s Lifestyle provide such organizations with the key information they need in order to better target their products and services. When we call you, we will always display a valid telephone number to identify us. You are always able to call this number back and leave a message to stop any future calls if you ever wish so. Today’s lifestyle is committed to maintaining the privacy and security of personal information. This Privacy Policy Statement contains information about our policy regarding the collection and use of data through market research surveys.
Throughout this Privacy Notice we will talk about UK Data Protection Law, this predominantly means the Data Protection Act 2018 and the Privacy and Electronic Communications (EC Directive) Regulations 2003 as well as the EU GDPR regulations that came into the effect from 25th May 2018.
All of the data we collect from you is for marketing purposes. This means we share your details with reputable companies who may want to contact you by telephone to offer you goods and services that may be of benefit to you. You can ask us to stop sharing your details at any time now or in the future. Today’s lifestyle may also contact you by email, SMS or Telephone to ask you questions for marketing purposes. These questions will be on behalf of companies who we will name at the time of the call and who will only contact you if you consent. Again, you can ask us to stop contacting you now at any time in the future. Be assured that any such parties will only be allowed to use your data in accordance with The General Data Protection Regulation (GDPR 2018) and other applicable law relating to privacy. If you don’t want to share your details, you can ask us to stop at any time now or in the future
The information we collect includes your name and contact information that you volunteer such as your telephone number, email address, mobile number and postal address. We may also ask you for your date of birth and during the course of our surveys details about your preferences likes and dislikes. We never collect credit card details, bank account number and any other sensitive information life medical history, political or religious beliefs. We may monitor or record your Calls, emails, SMS or other communications but we will do so in accordance with data protection Regulation and other applicable law. Monitoring or Recording will always be for business purposes, such as for quality control and training (e.g. where you call our compliance or customer service department), to prevent unauthorized use of our telecommunication systems and sites, to ensure effective systems operation, to meet any legal obligation and/or to prevent or detect crime. We will periodically review your personal information to ensure that we do not keep it for longer than is permitted by law.
The Personal information we collect is stored securely in our in house secured servers in India. We use different network security technologies to help protect the information from any unauthorized access, use, or disclosure. The information will be accessible by only a limited people who have been authorized to do so inside our organization, and also, we have established procedures to cope with the events that happen and those are beyond our control.
Before receiving data from a Data Source, Saanvi Technologies will always;
• Make comprehensive quality checks on the data collection source to ensure the data is fairly and unambiguously collected.
• Ensure the supplier source has completed and passed the Due Diligence required by Saanvi Technologies prior to orders being placed.
• Complete a GDPR Risk Assessment of the individual data collection points. The consumer must also have the ‘Right to be forgotten’ and any opt in must being a ‘positive’ action.
1. To enable the business to fulfil its function of supplying lists to its clients for use in their outbound direct marketing activities.
2. For the performance of a contract Under the GDPR there are six identified reasons for processing these are,
• Consent: the individual has given clear consent for you to process their personal data for a specific purpose.
• Contract: the processing is necessary for a contract you have with the individual, or because they have asked you to take specific steps before entering into a contract.
• Legal obligation: the processing is necessary for you to comply with the law (not including contractual obligations).
• Vital interests: the processing is necessary to protect someone’s life.
• Public task: the processing is necessary for you to perform a task in the public interest or for your official functions, and the task or function has a clear basis in law.
• Legitimate interests: the processing is necessary for your legitimate interests or the legitimate interests of a third party, unless there is a good reason to protect the individual’s personal data which overrides those legitimate interests. (This cannot apply if you are a public authority processing data to perform your official tasks.)
We collect Personal Information about you in several ways including the following: When you enter one of our competitions or prize draws; When you complete one of our lifestyle questionnaires or surveys; When you complete our unsubscribe form; When we purchase or license your information from other suppliers; When you are entering Personal Information onto our website it is not until you click the submit button that Your Personal Information is transferred to us. Unfortunately, the internet is not a 100% secure medium and we cannot guarantee or accept any liability for any loss or damages in relation to information that you submit that is lost in transit. We also purchase and/or license Personal Information from other third parties. We call these third parties Data Contributors. Your Personal Information may be collected by Data Contributors if you have submitted information to a website, (for example when entering a prize draw), completed a telephone survey or lifestyle questionnaire or when buying goods and services from third parties. Regardless of the way your personal information is collected our data contributors warrant to us that you have consented to your personal information being passed to us and that the consent is current. We call this permission Opt-In (Legitimate Consumer Interest). We only ever work with data contributors that operate within UK Data Protection Law and are registered with the ICO at the time of purchase. You have the right under UK Data Protection Law to Opt-Out of receiving marketing communication at any time and more information is shown about this in privacy notice.
under legitimate interests, we are also permitted to share some information with third parties who use such data for non-marketing purposes (including credit and risk assessment and management, identification and fraud prevention, debt collection and returning assets to you). This would include the data you provide to us today, at any time in the past and in the future. We use this lawful basis to conduct our telephone surveys or where previous consent to a call from consumer world has been captured.
"Marketing Service Providers are companies who collect data from Data Controllers, such as ourselves, and help their clients tailor products and services which best suit your needs. They may also use your data for fraud prevention. The Marketing Services Providers we work with are strictly limited to only those organizations who we have completed checks on and who will process your data in strict compliance with all laws, regulations and guidance with regard to Data Protection. We will share your data under strict license terms with the Marketing Services Providers listed below, who like us, will use it to create products and services to help organizations better understand the likely characteristics of their customers; communicate with them more effectively; and find others like them across a range of marketing channels:
Homeshield Direct Ltd
Lead 365 Ltd -https://www.lead365.co.uk/privacy-policy/
Lets Subscribe, The Lead People, One Family, EC Outsourcing, Egentic, Utilita, Vodafone, Total Mortgage Solutions, Retirement wise, Sure Cover Group, Bulb Energy, Ovo Energy, So Energy, Perfect Ingenuity, Octopus Energy, ESB Energy, O2 and Three Mobile.
This may mean that you receive advertising from organizations within the industry sectors listed below, that is more relevant to you via direct mail or when you visit a website, mobile app or watch TV. The Marketing Services Providers will not however advertise their own products or services to you.
In sharing your data with Marketing Services Providers, we rely on a lawful ground called ‘legitimate interest’, as our business depends on our ability to partner with third parties who process personal data for marketing-related reasons.
Recipients within specific industry sectors listed below:-
| Sectors | Description and examples |
|---|---|
| Retail |
|
| Finance |
|
| Insurance |
|
| Travel |
|
| Lifestyle |
|
| Claims Management |
|
We collect your data and will share it with third parties. These organizations will have a relationship with you or it may be used where they have a lawful reason, which may include these organization’s own legitimate interest. Use includes tracing of individuals, verification and/or validation of the identity of individuals for the purposes of, but not limited to, anti-money laundering regulations, national security, crime prevention and Detection, anti-fraud processes, asset recovery and asset reunification. You have the right to object to this processing at any time by contacting us at info@saanvitechnologies.in or compliance@saanvitechnologies.in where permitted by data protection and privacy law, we may disclose information about you (including electronic such as IP addresses) and/or access your information:
We use some of the information you provide to identify lookalikes so our clients can target you with offers of goods and services tailored to you. We will never profile you on the basis of ethnicity, religion, politics or health as these are not valid reasons for which you should be targeted for marketing purposes and nor do we collect this information. We also do not make automated decisions about you which may have a negative impact on your rights. Marketing Services Providers we share your data with may also use profiling to target you for marketing purposes. Once again you can ask us to stop using your data in this way at any time.
We will only keep your personal details for as long as is necessary or as long as you want. The law does not put a time limit on the amount of time we should hold your personal details for but as long as you are happy to hear from us we will continue to contact you. As we explain in the section marked what are my rights? You can withdraw your consent to us at any time. If you require further information on our data retention policies, please email: info@saanvitechnologies.in or compliance@saanvitechnologies.in
The data that we collect from you is stored at a secure destination and is processed by our staff or staff working for one of our partner suppliers. All information you provide to us is stored on secure servers. By submitting your personal data, you agree to the storing, processing and transfer of the data in accordance with this privacy policy. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
Under data protection laws you have rights in relation to your personal data that include the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data and (where the lawful ground of processing is consent) to withdraw consent.
You can see more about these rights at:
https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights
Their contact details are as follows:
The Information Commissioner’s Office
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Tel: 0303 123 1113
https://ico.org.uk/make-a-complaint/
"We should be grateful if you would contact us first if you do have a complaint so that we can try to resolve it for you"
When visiting saanvitechnologies.in, some information may be collected automatically using cookies. Cookies are small text files that are placed on your computer or device by websites that you visit. They are widely used to allow sites to do things like provide personalized content and remember specific log-in details and settings. Cookies are used to make websites work, or work more efficiently, as well as to provide information to the owners of the site and so they can analyze how the website is being used. Cookies can be temporary or permanent. Most cookies are deleted as soon as you close your browser or mobile application – these are known as session cookies. Others, known as persistent cookies, are stored on your computer or device either until you delete them, or they expire.
You have the right to know what information we hold on our system about you at any given time.
To obtain details of the information we hold as it relates specifically to you, you may contact Saanvi technologies at compliance@saanvitechnologies.in or info@saanvitechnologies.in or you can call us directly
at +44 2080893646. When contacting us to ascertain the information we hold about you, it would be
helpful if you could provide us with details of your full name, address and contact details.
If you have any questions or comments about this Privacy Policy, wish to exercise your information rights in connection with the personal data you have shared with us or wish to complain, please contact us at:
Telephone: (+044) 2080893646
Email : info@saanvitechnologies.in
We reserve the right to amend or modify this privacy policy from time to time. All amended versions of this privacy policy will be posted on our website. You should therefore check our website from time to time. This privacy policy was last updated on 19 July 2021.